CareerStep UK

Supporting University
Enrolments across the UK

PRIVACY POLICY

Privacy PolicyLast updated: 19 May 2026CareerStep UK Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website careerstepuk.com or interact with our services.1. Who we areCareerStep UK Ltd
Company number: 16743168
ICO registration number: ZC119962
Email: [email protected]
WhatsApp: 07753 831670We are the data controller for your personal data.2. Data we collectWhen you submit an enquiry form, we collect:
- Full name
- WhatsApp number
- Email address
- Age range
- City of residence
- UK residency status
- English language proficiency
- Subject of interest
- Preferred start date
- Any additional information you choose to provideWhen you visit our website, we may automatically collect:
- IP address (truncated where possible)
- Device type and browser information
- Pages viewed and time spent on site
- Referral source (e.g. which advert you clicked)
- Cookies and similar tracking technologies (see our Cookie Policy)3. How we use your dataWe process your data for the following purposes:(a) To respond to your enquiry and assess your eligibility for university routes — lawful basis: legitimate interest and steps prior to entering a contract.(b) To refer your application to partner universities you have expressed interest in — lawful basis: legitimate interest and consent.(c) To contact you by WhatsApp, phone, or email about your enquiry, application, or follow-up — lawful basis: consent and legitimate interest.(d) To measure and improve our advertising performance, including matching your data to your Meta (Facebook/Instagram) account in hashed form — lawful basis: consent.(e) To comply with legal obligations — lawful basis: legal obligation.4. Who we share your data withWe share your data with the following third parties:- Partner universities (currently University of Wales Trinity Saint David, University of the West of Scotland, University of Suffolk, University of Roehampton, Arden University) — only when you have expressed interest in a specific course or institution.- Meta Platforms Ireland Ltd (Facebook, Instagram, WhatsApp) — for advertising performance measurement, hashed data matching, and communication purposes. Data may be transferred to the United States under Meta's Data Privacy Framework certification.- Tally BV (form provider) — for processing your enquiry form submission.- Carrd LLC — for hosting our website.- Google LLC (Workspace) — for processing email correspondence sent to [email protected].We do not sell your personal data to anyone.5. International data transfersSome of our service providers (notably Meta and Google) are based in the United States. Where data is transferred outside the UK, we rely on adequacy decisions, Standard Contractual Clauses, or the UK-US Data Bridge to ensure appropriate safeguards are in place.6. How long we keep your data- Enquiry data where no application progresses: 24 months from last contact
- Active applicant data: duration of the application process plus 6 years (in line with Limitation Act 1980 requirements)
- Enrolled student records: 7 years from enrolment
- Marketing data: until you withdraw consent
- Website analytics: 26 months7. Your rightsUnder UK GDPR you have the right to:- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing based on legitimate interest
- Withdraw consent at any time where processing is based on consent
- Request data portability
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113To exercise any of these rights, email [email protected]. We will respond within one month.8. Marketing communicationsIf you submit our enquiry form, we will contact you about your enquiry using the contact details you have provided. You can opt out of further communications at any time by replying STOP to a WhatsApp message, emailing us, or asking us directly.We do not sell your data to third-party marketers.9. CookiesWe use cookies and similar tracking technologies. See our separate Cookie Policy at careerstepuk.com/cookies for details.10. SecurityWe take appropriate technical and organisational measures to protect your data. However, no transmission over the internet is fully secure, and we cannot guarantee absolute security.11. ChildrenOur services are intended for adults aged 21 and over (with limited exceptions for 18+ where universities permit). We do not knowingly collect data from anyone under 18.12. Changes to this policyWe may update this policy from time to time. The "last updated" date at the top will reflect the most recent change. Material changes will be communicated to active applicants by email.13. ContactFor any privacy-related questions or to exercise your rights:
Email: [email protected]If you are not satisfied with our response, you can complain to the ICO at ico.org.uk.

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CareerStep UK Ltd | Company No: 16743168
© 2026 CareerStep UK · Back to main site

Supporting University
Enrolments across the UK

Cookie Policy

Cookie PolicyLast updated: 19 May 2026This policy explains how CareerStep UK Ltd uses cookies and similar tracking technologies on careerstepuk.com.1. What are cookies?Cookies are small text files placed on your device when you visit a website. They help websites function correctly and allow site owners to understand visitor behaviour.2. Cookies we use(a) Strictly necessary cookies
These are essential for the website to function. They cannot be disabled.
- Carrd session cookies — used by our website host to deliver the site(b) Analytics and advertising cookies (require your consent)
These help us measure how our adverts perform and improve them over time.
- Meta Pixel (Facebook/Instagram) — tracks page views, form submissions, and matches anonymised data to your Meta account where possible. Cookie names: _fbp, _fbc. Provider: Meta Platforms Ireland Ltd. Duration: up to 90 days.(c) Third-party form cookies
- Tally form cookies — used when you interact with our enquiry form. Provider: Tally BV.3. How to manage cookiesYou can control cookies in several ways:- Cookie banner: When you first visit our site, you can accept or reject non-essential cookies via the cookie banner.
- Browser settings: Most browsers let you block or delete cookies. Search "manage cookies" in your browser's help section.
- Meta opt-out: To opt out of personalised Meta ads, visit facebook.com/ads/preferences while logged into your Facebook account.Blocking cookies may affect site functionality.4. Third-party data transfersSome cookies (particularly Meta Pixel) involve data transfer to the United States. See our Privacy Policy for details on international transfers.5. Changes to this policyWe may update this policy as our use of cookies changes. Check the "last updated" date for the most recent version.6. ContactQuestions about cookies? Email [email protected].

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CareerStep UK Ltd | Company No: 16743168
© 2026 CareerStep UK · Back to main site

Supporting University
Enrolments across the UK

Terms and Conditions

Terms and ConditionsLast updated: 19 May 2026These terms govern your use of careerstepuk.com and our services. By using our website or submitting an enquiry, you agree to these terms.1. About usCareerStep UK Ltd is a company registered in England and Wales (company number 16743168). We are registered with the Information Commissioner's Office under registration number ZC119962.In these terms, "we", "us", and "our" refer to CareerStep UK Ltd. "You" and "your" refer to the user of our services.2. Our serviceCareerStep UK Ltd is an admissions and student recruitment service. We help UK adults aged 21 and over access university routes (including Certificate of Higher Education courses, Foundation Year programmes, and degree pathways) through our partner universities.We act as an intermediary between prospective students and partner universities. We do not provide education ourselves and we are not a university.3. Our partner universitiesOur current partner institutions are:
- University of Wales Trinity Saint David (UWTSD)
- University of the West of Scotland (UWS)
- University of Suffolk (via London School of Commerce)
- University of Roehampton
- Arden UniversityCourse offerings, eligibility criteria, fees, and locations are set by the universities and may change without notice.4. EligibilityTo apply through CareerStep UK Ltd you must:- Be 21 years of age or over (limited exceptions apply for some courses requiring 64–80 UCAS points)
- Be a UK citizen, hold settled or pre-settled status, indefinite leave to remain, refugee status, or other recognised UK residency status
- Be able to communicate in conversational English for university admissions interviews
- Provide accurate information in your enquiry formFinal eligibility for each course is determined by the university, not by us.5. The application process(a) You submit an enquiry form on our website.
(b) We contact you (typically by WhatsApp) to discuss your options and assess eligibility.
(c) If eligible, we refer your application to your chosen partner university.
(d) The university conducts its own admissions process, which usually includes an interview.
(e) Acceptance is at the sole discretion of the university.We do not guarantee acceptance onto any course. University decisions are final and not made by us.6. Student FinanceUK tuition fees for our partner courses are typically covered by Student Finance England, Student Finance Wales, or equivalent bodies for eligible students. Eligibility for Student Finance is determined by the funding body, not by us. We do not guarantee Student Finance approval.7. Fees and chargesOur service is free of charge to prospective students. We are compensated by partner universities upon successful enrolment of students we have referred. You will never be asked to pay us directly.8. Honesty and accuracyYou agree to provide accurate, truthful information in your enquiry form and throughout the application process. Providing false information may result in your application being withdrawn by the university and may constitute fraud.9. CommunicationsBy submitting our enquiry form you agree that we may contact you by WhatsApp, phone, or email about your enquiry and application. You can opt out at any time.10. Intellectual propertyAll content on careerstepuk.com (including text, images, logos, and design) is owned by or licensed to CareerStep UK Ltd. You may not copy, reproduce, or republish our content without our written permission.11. Third-party links and servicesOur website may contain links to third-party websites (including partner university websites, our social media, and form providers). We are not responsible for the content or practices of these third parties.12. Limitation of liabilityTo the maximum extent permitted by law, we are not liable for:- University admissions decisions
- Student Finance approval or refusal
- The accuracy of information provided by partner universities
- Any indirect, consequential, or financial losses arising from your use of our serviceNothing in these terms limits liability for death, personal injury caused by negligence, or fraud.13. Changes to these termsWe may update these terms from time to time. The "last updated" date will reflect the most recent change. Material changes will be communicated to active applicants.14. Governing lawThese terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.15. ContactCareerStep UK Ltd
K&C Store, 60 Wyeverne Road, Cardiff, CF24 4BH
Email: [email protected]
WhatsApp: 07753 831670

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